Dear Customers,
We are seeing a high number of tickets this week and e-mails. We ask for your patience, all your tickets will be answered promptly. You might see slow responses on tickets and order activations.
We ask you please not to open any new ticket or add replies to your existing tickets. Also, if you have any questions please first follow our robust documentation guides at https://docs.hosterlabs.net/
All your questions and requests will be answered. We understand that there might be issues with your servers. Please understand we just rolled out IPv6 only servers and we are very grateful you took a lot of interest in buying them. We care about sustainability and well IPv4 will just not be sustainable in the long term. So we appreciate that all of you are embracing new technologies like IPv6 only.
It is indeed time to progress and leave protocols that should be changed.
As you might have seen we love new technologies like cryptocurrencies, IPv6, NVMe and fast internet connections.
So what's next? We will be rolling out a public cloud very soon, because the future is indeed in the cloud. You will be within 3-4 months able to create, remove and move servers within regions. But we are still far away from that goal.
Also, as promised, we will be donating some of our profits this year to kids. Orphanages in Mexico are closed, so we will go to some neglected communities and donate directly to them. We are still checking the best strategies so every single penny we spend is well spent on people that deserve it.
We hope you are staying safe in this difficult times.
With care,
Hosterlabs Team
Saturday, November 28, 2020
